The team that I worked with was amazing. They were very kind and supportive during a difficult time for my family. I appreciate their professionalism and helping me with my father's house.
We had some messy water damage from a broken pipe in the bathroom that seeped into the hall and a bedroom. While you were here, you were fast, friendly, communicate well by keeping us informed of every step and cleaned up after yourselves. We will be having Service Master back for the repairs
They worked to keep as little disruption to the household as possible. They kept me informed when they arrived and left the site and when they would be back. They left with the site very clean. They did well in not causing dust and dirt to my clothes and furniture. I felt they missed an area, but the tech disagreed. I then coveyed to management and he sent out someone to review the site and agreed to further water damage. Aside from the one negative I felt they did a good job and would recommend them to my friends.
Your team of people are fantastic,they really keep you in the loop and are very detail oriented, very professional i would highly recommend them for any remediation jobs.
Quick response, professional staff who fully explained every step of the way what the next actions would be. Major props to Jacoby who has excellent communication skills and really puts his all into the job. I felt completely comfortable knowing that there would be no surprises down the line and I felt fully informed throughout the entire process.
Customer friendly! Keeps you informed on what to expect from them. Arrives at the time they say they will be here. Very conscientious of your property! Employees are very friendly and respectful. Cleaned up after they finished there job!
Very clear descriptions of what they propose to do to mitigate damage together with detailed cost estimates.
Well organized project design and planning process.
Excellent and timely communication between task teams and with insurance company.
Friendly, service oriented customer relations.
Hunter showed up within 12 ours of our incident and got to work right away. He and his team showed up daily to check on the mitigation process. Hunter was exceptional in explaining what needed to be done and putting our minds at ease with the situation we were in.
All of the employees of service master that I had the pleasure of meeting are hard working and kind. They were quick to address all of my concerns and questions. They helped me through the process of dealing with my claim and guided me to make the correct decisions. They went above and beyond to make sure things were restored correctly.
I will highly recommend them for all of your restoration needs.