Very clear descriptions of what they propose to do to mitigate damage together with detailed cost estimates.
Well organized project design and planning process.
Excellent and timely communication between task teams and with insurance company.
Friendly, service oriented customer relations.
Hunter showed up within 12 ours of our incident and got to work right away. He and his team showed up daily to check on the mitigation process. Hunter was exceptional in explaining what needed to be done and putting our minds at ease with the situation we were in.
All of the employees of service master that I had the pleasure of meeting are hard working and kind. They were quick to address all of my concerns and questions. They helped me through the process of dealing with my claim and guided me to make the correct decisions. They went above and beyond to make sure things were restored correctly.
I will highly recommend them for all of your restoration needs.
Hunter and his team were fast, communicative, reliable, and thorough. The first mitigation company I spoke to was pretty concerning, but once I got connected with Service Master, I was relieved to know and trust that I was in good hands. I would highly recommend them for any of your mitigation needs.