Service Master is an incredible company with an outstanding staff of highly competent people beginning with Brenton Davis, Scott and Kirby Smith all of whom did a superb job of getting my home rid of all the smoke and soot from the fire next door. Absolutely a professional job from start to finish with great courtesy and patience for my oh so many questions. I will recommend Service Master Restoration to anyone within my voice range. Thank you - thank you. [NAME REMOVED]
As many times as I called, Charlotte was always there and answered the phone and answered whatever questions I had. She was a joy to work with and really helped us get things in order as best as possible.
I am extremely happy with ServiceMaster. The came quickly to help restore my home that was damaged from a leaking hot water pipe. Shaun was here to assess quickly and create a plan. The Jose and Devario were here quickly to implement it. Jose and Devario came every day on water in my walls. They were prompt and courteous. If I ever need restoration services I will call Servicemaster and request the same technicians.
I like how professional both Joe and Manny were. They both did an outstanding job with my flooring issues, but more they went out of their way to help me adjust to everything. They both made sure that I was comfortable and had safe access through the house, as my furniture had to be moved out of my bedroom and into my living room. Having a small apartment meant I was limited to a small space during the restoration process. They set up my tv so I could watch while camped out in the living room and then again in my bedroom when I could move back in. They didn’t have to do that but this was an example of how they extended such quality consideration for me.
I also like how closely your company monitors the progress on a daily basis. I feel that by having such fast attention to my disaster, your company saved my wood flooring and certainly removed the water from my carpet, without the potential for mold to set in.
technicians knew their job, no nonsense, very polite, before picking up equipment tech.checked every every inch of floor/wall to insure area was dry.Tech's. shook my hand when they came and when they left. To some this means nothing, to me it means a sign of respect. KEEP UP THE GOOD WORK !!!!!!!
Your prompt response to our kitchen leak/mold issue was remarkable. We were extremely impressed with Jose Negron. His professionalism, superior customer service skills and caring attitude are superior.
The people with your organization that were assigned to help me with my water damage problems were very sensitive to my problems. They were prompt in coming the first time as well as the remaining trips that were necessary to get to the point where I am right now in the restoration process.
Jose and Charlotte were outstanding in the care they provided with my furniture making sure it was properly protected to be moved into storage.
I would hope that both of them will be allowed to continue helping me until everything is finished and the project is completed.
Thank you, it has been, so far, an enormous relief having help with the people from your organization.