I’d like to personally express my appreciation for the work Joseph and his team accomplished. My home was built in 1979 and we had no idea of the damage this leaked caused, but is was extensive. He was extremely professional and kind. He consistently communicated every detail of my service experience. Shared the pros and cons of every decision. We are glad he was very careful with every inch of our home. Joe provided clear direction and went above and beyond to make sure we were completely satisfied. He consistently called and made sure that I understood everything that needed to happen and was comfortable with the experience.
The office staff was considerate and attentive to my experience as well. Gina was compassionate and provided all of our options. She consistently followed-up making sure I was happy.
I’d like to personally thank both Joe and Gina.... Well...more Joe because he did the heavy lifting... Use ServiceMaster you will be happy you did! - Allyson Little
ServiceMasters were at my home within a hour and a half ! Quickly found the leak and had the drying process up and running very quickly. Scott was very understanding and worked quickly. Joe and Randle were also very kind removing everything.
I highly recommend them.
Service Master is an incredible company with an outstanding staff of highly competent people beginning with Brenton Davis, Scott and Kirby Smith all of whom did a superb job of getting my home rid of all the smoke and soot from the fire next door. Absolutely a professional job from start to finish with great courtesy and patience for my oh so many questions. I will recommend Service Master Restoration to anyone within my voice range. Thank you - thank you. [NAME REMOVED]
As many times as I called, Charlotte was always there and answered the phone and answered whatever questions I had. She was a joy to work with and really helped us get things in order as best as possible.
I am extremely happy with ServiceMaster. The came quickly to help restore my home that was damaged from a leaking hot water pipe. Shaun was here to assess quickly and create a plan. The Jose and Devario were here quickly to implement it. Jose and Devario came every day on water in my walls. They were prompt and courteous. If I ever need restoration services I will call Servicemaster and request the same technicians.
I like how professional both Joe and Manny were. They both did an outstanding job with my flooring issues, but more they went out of their way to help me adjust to everything. They both made sure that I was comfortable and had safe access through the house, as my furniture had to be moved out of my bedroom and into my living room. Having a small apartment meant I was limited to a small space during the restoration process. They set up my tv so I could watch while camped out in the living room and then again in my bedroom when I could move back in. They didn’t have to do that but this was an example of how they extended such quality consideration for me.
I also like how closely your company monitors the progress on a daily basis. I feel that by having such fast attention to my disaster, your company saved my wood flooring and certainly removed the water from my carpet, without the potential for mold to set in.