Fili and his team were outstanding. Friendly, knowledgeable, professional, courteous, and respectful. Always keeping me informed of what they were finding. Giving me a heads up as to what to expect and what my options might be going forward.
When I had a leak that impacted, not only my unit put the unit below me, Service Master was there right away and helped to calm my fears. They walked me through the process every step of the way. They worked well with my insurance company and wverything went quite smoothly. They were responsive, professional, polite and easy to work with. I could not have asked for a more friendly or professional team of individuals to assist me.
Sabrina Zimmerman help when I was 2,000 miles away. She was the reason we started with Servicemaster atnthe start of our insurance claim. We hold everyone on hear team in the highest regard.
They came in and were careful to not damage anything unnecessarily so that I could spend less on repairs. My water damage was clean water and they dried out my drywall instead of tearing it out. My baseboards were dried in place. My repairs are minimal. I don’t even have to repaint. I’m very happy with the way they were concerned about our costs.
My experience with ServiceMaster was very professional and the project manager handling the work on my property was very communicative and responsive when needed.