I love Brian Schumacher and Kim Schumacher! They are the best. Courteous, prompt, thorough, and capable.
I don't like all the drying fans, but they are a necessary element !
I would highly recommend Brian.
Extremely rapid in responding to our water damage loss. Started remediation immediately upon arrival, very personable and related to what we were going thru. Very swift in removing water soaked carpet to eleminate possibility of further damage. Checked on progress of drying every day and was even present when the insurance adjuster vivited 6 days later.
Brian and his crew were extremely knowledgeable, expedient and respectful. Brian helped to reduce my anxiety about the water damage in my home by being efficient and confident about the extent of damage and what was required to fix the problems. He always communicated time he would be coming and going and the plan. He and his crew were very careful with my possessions. He was honest and forthright about what was and was not damaged. Because he knew exactly what to do, where to start. and the process with insurance, I had confidence that my home would be restored with limited negative impact. Thank you so much, Brian!
The response was right away. Service Master removed water and set up large fans and dehumidifiers. They came back frequently to check humidity levels. They packed up belongings from affected rooms and removed damaged flooring and base boards. They were always courteous and professional. I highly recommend using Service Master.
ServiceMASTER responded very quickly to StateFarm's call to give us the service we needed. The Rep was here daily for what ever amount of time was necessary to do all the needed work to prepare our water damaged area for Restoration
This particular ServiceMaster franchise was excellent, and I have already recommended it to friends. They arrived at our house within a few hours of the initial request by our State Farm adjuster. They thoroughly scoped out the work and listened to our concerns. Before removing all the water-damaged engineered wood flooring and underlayment, they carefully removed the wood baseboard so it could be used again. They carried a number of items up to our garage once we found that water had seeped into the pantry area. The enormous dehumidifier and 12 fans certainly did a great job drying out our basement. Everyday someone stopped by to check on the job. I no longer worry about mold. After removing their equipment, they did a wonderful job sweeping the floor, dusting cabinetry and countertops, and verifying that all was well. Best of all, they were very friendly and conscientious. True professionals!