Travis and team were fabulous workers as well as great people. They were extremely friendly and knew exactly what needed to be done to take care of the problem. They made a tough
time in our new home easier. Great service, great people.
First Phase Cleanup A1.
Initial response to call within 90 min! Thorough explanation of objective .
Communication very good re time arrivals every day. Workers were courteous; excellent utilization of time on job site; explained each day objective of following day.
Second phase replacement call came Fri 8/25 at 9 AM from Danya
who asked for description of needed restoration ;stated she would get back to me
and inquired if I would be home 8/25,8/26, 27.
Have waited remainder of 25 and all day 26. No communication thus far.
MaryAnn [LAST NAME REMOVED]
My experience with ServiceMaster of Oakmont was great. The Company and its employees were extremely responsive, communicated regularly and politely. I could not have been more happy with the service provided.
The team arrived quickly and was very professional and knowledgeable. They helped remove wet items from the basement and either threw them away, or took them outside to dry. They also performed tests to check the level of water saturation in the affected areas and then came up with a remediation plan. The Supervisor stopped by one day to explain the progress to me. All in all, the ServiceMaster team took care of everything and my basement is now dry with no residual damage of the flood.