The men came in and detected the leak very quickly. They removed the toilet. They worked together very well, and were pleasant. Fri., they came back and removed the vanity, and cleaned up. Since the area was dry, they removed the fans. I was glad to have this problem taken care of.
Having water damage in your home can be pretty traumatic, leaving you unsure how to proceed and what to do next. ServiceMasters arrived when promised, which in previous experiences with contractor, was a pleasant surprise. They were friendly and professional, explaining all the work in detail in language a layman could understand. They worked directly with our insurance adjuster, alleviating some of the stress that is inherent in these situations. The work was completed when promised and looks great. While I hope not to need their services anytime soon, we would definitely call them if the need were to arise. Good job guys! So happy to have my kitchen back.
I thought Eric and his co-worker were very thorough.
Eric explained what he was doing and why he was doing it. He’s very personable.
We would call Service Master again if we needed them.
And we’d recommend Service Master to a friend.
We’re very happy with the work!
Service Master was recommended to us by our insurance agent. We were very pleased with the immediate attention we received from the office personal to the service workers.
I was most impressed with the professional manner in which the two service people that did all of the work showed while addressing our issue. They were punctual, explained what needed to be done and how they were going to do it. They told me when they were going to be here and called when they were about 30 minutes from arriving. they cleaned up after them selves and showed extreme concern about keeping the work area and surrounding area clean.
The team was very professional they called me every morning to let my wife know when they were showing up at least 25 to 30 minutes before they got there very convenient and very polite and kind understanding always asked me and my wife if we had any questions professional team keep the good work Deb would use again in future.
Wyler and Andrew were very professional. They assessed the damage and removed the flooring. They put in the dehumidifiers and either one of them or John were here each morning to check on the progress. They cleaned up thoroughly and communicated what they were doing. I think Wyler is very mature for his age and has a lot of growth potential.