Jake. Jake was absolutely fantastic. Professional, courteous, laid back and honest.
He was up front with me about what the process would entail and made me feel like I was the only customer in the world to him.
Good customer service is hard to find, Jake is a shining star in an otherwise bleak abyss of darkness.
I would definitely recommend, and already have, this service to a friend.
They promptly took care of my issue. They came out the first day I called and started work the next day. The were professional and polite. Got the job done in a timely matter.
Jake was very prompt arriving. I immediately felt comfortable with his presence as he was genuine and concerned about my water damage. He warned me about the resale value of my home if it isn’t properly taken care of!
He was diligent to explain his process of water restoration with great detail and patient to share the info in a variety of different ways for me to understand the procedure. He also made himself available for further questions or concerns throughout his work.
Promptness and professionalism and can-do attitude by the Service Master representative. He provided concise timely information and suggestions were appreciated.
Prompt. Explained everything as they went. Did a great job. The equipment they left in my home over night was clean and modern. Jake and Sidney were very pleasant.
Jake and Sidney responded to my flooding catastrophe quickly efficiently and professionally
Their service restores my faith as a consumer
Is heartening to experience quality work with trustworthy, prompt, thorough completion
Hopefully I will never have need; however will know who to call just in case
Jake and Sydney were professional, knowledgeable and kind when they helped dry out our flooded basement. I felt like they cared about us and our home and that is exactly what I needed to feel in a tough time. The work was done quickly and my basement is back to normal thanks to ServiceMaster. Thank you!
The technicians, Jake Ellistin and Sydney were amazing! They were thorough, patient and professional. They took the time to answer all our questions and make sure we understood what to expect at every step in the process. Their customer service was Outstanding!!
The quick responsearch, smooth coordination of the entire process & the courtesy & professionaLism of the staff. Jake is very helpful, quick to respond on every need.
They did what was needed, and not more, came when they said they would, were courteous, clean, and helpful in identifying issues outside of their realm of expertise.
The two men who came to our house, arrived quickly after the call...6:30 at night and stayed late to clean up. They did as they said they would at the time they specified. They were complete, professional, and friendly. They completed the job efficiently, and stayed to offer information to the insurance person. We could not say enough good things about them to our friends when we told our story of the bathroom's destruction.
Friendly, reliable and stick to the job until it is done the right way. I was impressed with the courtesy of Jake and Mika and would certainly recommend you to anyone who has need of competent people