Ron Fisher was extremely accommodating in rectifying a problem caused by a supplier. He was professional in servicing the restoration and available when I needed him. His subcontractor was outstanding. Your employee, Adrian, was competent, hardworking and also professional. It was a difficult process vut ServiceMaster helped my wife and I through the process.
Response to moisture mitigation was quick. All of those with whom I came in contact were courteous, congenial & professional. Personnel showed to the job on time. Answered my questions in an understandable manner. I didn't know that I could have help with packing, moving & storing items which was suggest to prevent any injury to me. It was covered by insurance.
The quick response that received when I first called. I'm just sorry that I didn't get the same response when I called for someone to repair the roof. The man who was recommended by ServiceMaster didn't submit a proposal until 27 February. That was two (2) months after I met with him at my home.