Gerard was great to work with. He kept me updated throughout the process. I never had to chase him down for anything - he either picked up when I called or responded right away to texts. Great service all around! Would definitely recommend you guys.
When the call was made in the time of need. Service master was there with all the right tools and personnel to make the claims process easy. As an insurance agent I was more than impressed with the professionalism of the team and the sense of urgency. Thank you to skip and his team for going the extra mile to make sure the client understands the process of the claim.
Both guys who came to work on my house (Heath & Gerard) communicated about everything they were doing. It made me very comfortable knowing what was going on. They also worked extremely hard. I've had contractors work at my house before, these two guys worked harder than anyone I've ever had do work at my house. That impresses me.
Gerard, Heath and Jeff were very professional and in a short period of time helped to ease the stress of my situation. They effectively began the drying out process of my home and assured me that all would be well. It's good to know, that during stressful times, there are caring individuals that are genuinely concerned about getting your life back to normal with minimal downtime involved. They effectively answered any of my questions and concerns involving my situation. I would recommend Servicemaster to anyone facing any type of unexpected and traumatic situation involving the cleanup and restoration due to various types of damage including water, smoke, fire or trauma. Thank you ServiceMaster crew!