ServiceMaster Assured Cleaning Googlemaps

   342 Reviews
523 West Oley Street
Reading, PA 19601
(610) 374-1881
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Recent Reviews:


Morgantown, PA
Fast and efficient. Gerard Best was so reassuring and always showed up exactly when he said he would.
Response From ServiceMaster Assured Cleaning
March 26, 2024
Charlene - Thank you for the 10 out of 10 review on ServiceMaster Restore.

New Ringgold, PA
Prompt, courteous, thorough.
Response From ServiceMaster Assured Cleaning
March 20, 2024
Thank you Michael for the feedback. Your business is sincerely appreciated.

Emmaus, PA
We used service master after having significant smoke damage to our home. Skip and Jeff provided consistent communication through the whole process, helped to deal with the insurance company, and completed the work before our original estimated date of completion! Our house looks 100x better than it did when we started, their work was perfect. They packed and moved all of our belongings and stored them and cleaned them while the work was being completed on our home. Everything was returned to us in an organized fashion and in perfect condition! They made an extremely stressful and overwhelming situation so much easier.

Reading, PA
I had the distinct pleasure of working with ServiceMaster on 2 independently separate projects, one big one where my mothers house was struck by lightning which caused an internal electrical fire. The entire house had to be rehabbed, rewired basically, and then put back together again. The entire job was massive and took about 3 months to complete, which I believe if it had been anybody else other than ServiceMaster, the timeline on completing the job would’ve been AT LEAST double! Jeff Bell was the lead contractor on the job, and he was incredibly professional, and kept us informed of the status of the project as we were moving along through it Now Jeff is a general contractor and he had subs from every profession come in and take care of various components of the project. It was seriously like putting Humpty Dumpty back together again. Throughout the project, Jeff communicated clearly with us as to what he was going to do, and invited our input on some improvements, which we didn’t expect, but we were delighted with how the entire job turned out!! Jeff Bell is a unique individual, and in that I want to say that he is not only incredibly knowledgeable, but he is also the kindest individual that I have ever come across in this industry as well as trust worthy, which is rarity!! I would hire him in a hot minute for any project that falls within his purview. Thank you Jeff, you are a wonderful human being with an incredible work ethic all on top of being kind al, honest, and I trust that you are going to do the job that you say you were going to do because I know you are meticulous. I will forever be indebted to you for the kindness that you’ve shown to me, my mom, and my brother!!! ServiceMaster, Jeff Bell, you are the best!!
Response From ServiceMaster Assured Cleaning
November 01, 2023
Mila, Thank you for taking the time to share your experience with ServiceMaster and our Project Manager Jeff Bell. He and the company appreciate your awesome review.

Douglassville, PA
Fast, communicative, friendly and quality work
Response From ServiceMaster Assured Cleaning
November 30, 2023
Thank you for reviewing ServiceMaster Restore out of Reading, PA

Camp Hill, PA
Skip is knowledgeable and patient as well as understanding. Our best experience of many.
Response From ServiceMaster Assured Cleaning
November 30, 2023
Thank you for reviewing ServiceMaster Restore and sharing your experience with our Project Manager Skip Bell.

Reading, PA
David Dedman, my Project Manager! He was amazing through a very stressful process that I understood next to nothing about. In addition to the crew doing a great cleanup job, he assisted me through the insurance process. He is very knowledgeable. I can't say enough about the service that was provided, by him, the technicians & the cleanup crew. Top notch.
Response From ServiceMaster Assured Cleaning
November 30, 2023
Thank you for reviewing ServiceMaster Restore and sharing your experience with our Project Manager David Dedman.

Lancaster, PA
ServiceMaster has been wonderful! After the shock of going through a fire with smoke damage, we were assisted by a team of ServiceMaster employees who were kind, respectful and patient with us as they cleaned, organized and restored our home. We were able to return to our home in a few months. We had additional work where the fire took place, and they did a great job with the continued work as well. Each person we dealt with was knowledgeable and would ask us how we wanted things and made sure what was done was to our satisfaction. We can not say enough good things about this Company. Skip, John and crew are some of the best people we’ve ever worked with.
Response From ServiceMaster Assured Cleaning
February 28, 2023
Karen - I am so glad ServiceMaster was there for you when needed. Thank you for the AWESOME review.

Pottstown, PA
We had a great experience. They were quick to come out and assess the problem and get the clean up started.
Response From ServiceMaster Assured Cleaning
November 22, 2022
Thank you Nicole for the great review on ServiceMaster. I am so glad we were able to help determine the water source and get your home stabilized quickly.

Reading, PA
Reliable, efficient and attention to detail!
Response From ServiceMaster Assured Cleaning
November 07, 2022
Thank you Chris for the awesome review. Having a water damage at your property is very stressful and we appreciate the trust you put in ServiceMaster Restore to mitigate and repair the damage.

Bethlehem, PA
The quality of workmanship, caring about it, and Skip’s integrity as well as graciousness. He’s “had my back” meaning been willing to work his schedule last minute to accommodate me. Very grateful.
Response From ServiceMaster Assured Cleaning
November 07, 2022
Thank you Frank for the rave review on your experience with ServiceMaster Restore and your Project Manager Skip.

Bernville, PA
From the first phone call to job completion service was fast and professional. The work involved a real estate transaction so time was of the essence. The owner, Skip, and all his employees were friendly, courteous and professional. The job came out better than I expected.
Response From ServiceMaster Assured Cleaning
August 03, 2022
Thank you Wayne for taking the time to leave us this amazing review.

Collegeville, PA
extremely nice people. knows what they are doing. gets the job done quick. It was a breeze having them. a little annoying with the fans to dry out after 4 days but we lived and serviced, but it did a super great job and dried out my basement like you couldn't imagine. Very good well done. was extremely happy !!!
Response From ServiceMaster Assured Cleaning
July 22, 2022
Thank you, Val, for the amazing review and sharing your experience! It made your ServiceMaster Project Manager Jeff Bell’s day. :) I know those air movers can be noisy and annoying but they get the dry out done which prevents any further damage to your structure. It is a priority for our ServiceMaster Restore franchise to put in the work to keep you and all of all customers happy.

Pine Grove, PA
The team that came was very respectful and answered all of my questions and eased my worries. They worked swiftly and completely to tackle the job. They reviewed all procedures with me on arrival and again reviewed what was completed before leaving. The process was smooth and I can’t thank the team enough for their help in cleaning up our damage!
Response From ServiceMaster Assured Cleaning
July 12, 2022
Thank you Michael for taking the time to review our ServiceMaster Restore franchise in Reading, PA. Your satisfaction is our priority and I am glad ServiceMaster was able to provide all the water mitigation needed to clean up the damage.

Pottsville, PA
same people different claim
Response From ServiceMaster Assured Cleaning
April 05, 2022
Hi Mike. Sorry to see you had another water loss to deal with, but glad we were able to provide the water restoration / mitigation services needed to get you back to pre-loss condition. As always, your satisfaction is very important to ServiceMaster and we thank you for taking the time to provide feedback.

Boyertown, PA
Very professional, thorough and courteous
Response From ServiceMaster Assured Cleaning
April 05, 2022
Thank you John for taking the time to give us feedback. Knowing that you were satisfied with the services provided is very important to ServiceMaster.

Schwenksville, PA
No cost follow up if mold remains
Response From ServiceMaster Assured Cleaning
March 22, 2022
Hi Joe, Thank you for taking the time to submit a response to our survey. ServiceMaster's goal is to have complete satisfaction on all the jobs serviced by our teams. I see you rated the service you received as a 7 out of 10. I would appreciate, if you have the time, understanding where and how we could improve the mold remediation service provided. You can reach me or your Project Manager at our office number of 610-374-1881. Again your satisfaction is very important to us and your input helps us produce a better service - I look forward to hearing from you :). Laura

Reinholds, PA
Professionalism
Response From ServiceMaster Assured Cleaning
July 12, 2022
Thank you Deborah for taking the time to review our ServiceMaster Restore franchise in Reading, PA. Your satisfaction is our priority.

Birdsboro, PA
Very efficient and professional.
Response From ServiceMaster Assured Cleaning
January 21, 2022
Thank you Constance for taking the time to give ServiceMaster Restore a review. We appreciate and value your business.

Macungie, PA
Did a great job. Friendly and competent. Will recommend highly.
Response From ServiceMaster Assured Cleaning
January 21, 2022
Thank you for taking the time to review ServiceMaster Restore. Your business is important to us and greatly appreciated.