My home had sudden water damage to 4 rooms and my entry way. I was in shock. I was not prepared for the magnitude of the effects of the water damage. The staff from Service Master, from my first phone call from I believe Bill who explained to me the next steps and times to Mike and Brian, who entered my home were excellent. I am 6 days into my house being turned upside down and every day this company and the people I have been in contact with either by phone or in person has been a pleasure to deal with. I have another person coming today and I expect I will walk away with the same feeling. I am a single mother of 4 and never having an issues as big as this. Service Master has helped me every step of the way so far and I would recommend Service Master to anyone who will listen to me. I am very comfortable and confident my rebuild will go just as smoothly. I just can't begin to express how grateful I am for all of them!
I awoke to 2-3 inches of standing water in my finished basement from a faulty water heater. A disaster of tremendous proportion. ServiceMaster was at my house that same day and in 2 hours had all the water taken up, rugs removed and drywall cut to allow for drying behind the walls. 48 hours later, after running their dehumidifiers and fans the basement is now bone dry. Needs some restoration carpentry work now, but we are on our way to normalcy. The speed, efficiency and professionalism I encountered from beginning to end in my dealings with ServiceMaster was something to see. If every business ran with the same efficiency this country would be in great shape. Thanks again
They were all polite and very neat. They seemed to see exactly what was wrong and what need to be done to start drying out our rain damaged home. They even checked in over weekend to make sure we were doing ok! The office staff was very organized and were both knowledgeable and reassuring about exactly how they would proceed through the entire job. The gentlemen who came to do the work were quite polite, fast and neat. Never once had to clean their mess after they left.