I received the best customer service in every person I had contact with. From the kind sweet person handling my request, the estimator and the gentlemen that came and did the work. It was an emergency situation and they were kind, empathetic, knowledgeable and came right out that day. It was an awful job to have to do and they did a wonderful work. I will never go anywhere else. You should be extremely proud of the staffing you have!!!! You just rarely ever see this anymore. I’m so grateful.
All the people are so nice and knowledgeable.. if you have a question they will answer it right away if for some reason they don't know the answer they will obtain the answer right away for you and they treat your items like they belong to their family. Very nice folks. I would definitely recommend them!
We had several great experiences with the Service Master crew. The standouts were Jarrod Hodges and Francisco Torres on the Demo. Paul Gonzales checked in to make sure everything was going well and we didn't have any issues or questions that weren't taken care of. The crew that packed up our things was amazing. They were carefully meticulous and very respectful of all of our belongings. The only thing we are concerned about is once the construction is finished before they put all of our belongings back will a crew come out to clean up the dust and debris left over from all the work?
When my stomach couldn't handle cleaning up a dog mess in the house, I called ServiceMaster. Guy scheduled me in and saved the day. Sam and his partner did a great job. Thank You!
So far they've been wonderful. Guy took the time to explain the services that ServiceMasters offers. and the process on how they do it. Ask me again after this is all said and done.