The crew came the same day in spite of being short handed; they inspected the water damage and arrived first thing the next morning to install the fans that were required for the drying process. This was on a Saturday. They returned Monday morning and the water had been dried, and they scheduled the contractor to repair the damage. We should be back to normal soon.
My first impression was ,they were clean and and neat. They knew what they were doing. They worked quickly and when they left after I was told what they did. They also told me what I needed to do. Which was nothing.
You were prompt and did a good job, except after we told the person cutting drywall out and bringing the fans and de-humidifers in that we had plastic if needed so not to dirty our carpet he said they had everything they needed. He tracked mud in and said after it dried to vacuum it up and it should be ok. I did this and used spot shot to get carpet clean. [our carpet is white] I know accidents can happen, but after being told we had plastic if needed it wasn't used and carpet was dirty. We are ok with everything now and you still did a good job. I would recommend you to someone else.
Thanks JV [LAST NAME REMOVED]