The service master crew led by Sky diligently worked to uncover and remediate all of the damage in my home. Sky, gave me regular updates, while he, Devin and the other completed their daily goals until the job was done and left my home as clean as possible for next steps. I also appreciated Sky was always happy to answer any questions I may and explain next steps during the process.
They were very thorough; asked questions and kept me abreast of each days work schedule, and at end of day went over what they had done, and what they expected to do the next day.
They were very professional; almost hourly communications, very considerate of my home and belongings, with systems to reduce dust and noise, and floor coverings to reduce chance for damage to floors. And they kept my insurance company up to date information wise.
THEY WERE A BRIGHT SPOT, during what was a not so bright time in my life.
Jose responded quickly and got the crew right to work! The crew was very good and polite! They seemed very thorough and careful. Styler kept us informed throughout the the two weeks .
Danny Burns has taken over and is very responsive too!
Thanks for all your help!
Cody, Hayden, Justin and Ethan were fantastic! Always on time, kept us up to date on progress and finished the job ahead of schedule. Also, very respectful with our home and property. Great team! Would highly recommend them.
I received excellent customer service from every person I interacted with. They all went above and beyond during the difficult situation I was dealing with.
Prompt courteous service. There were frequent Calls to keep me informed of time lines.
My questions were answered. Service providers cleaned up after them selves.
Hayden, Gustavo and Jacob all did a great job. They were professional and courteous, knew what they were doing, kept us informed every step of the way, called in advance to let us know they were on their way, and most importantly, fixed the water damage to our house promptly and effectively.
We're looking forward to hearing from someone at Compass to get started on the reconstruction, and hope they will be as great as the team from ServiceMaster.
Thanks!
Everyone was ever professional, they knew exactly what to do and every day before they left they layed out the next days work. Reschel was a pleasure to work with she made sure everything was covered so no dust got anywhere and if anything was in the way she just moved it.
The workers were professional, yet still friendly. They used their time efficiently and cleaned up after themselves. I would definitely recommend them.