Everyone was very courteous and prompt in responding. We were in the middle of an extremely stressful situation, and everyone we worked with was calm, professional and exhibited great attention to detail. They made the stressful situation much more manageable.
Chris is a nice guy and got everything done he felt needed in order to dry out my basement from flooding. I'm not sure the carpet should have been cut at the door way. It was laid all in one piece throughout the basement. Now there is a seam at the doorway.
This was my first experience with ServiceMaster. Ryan was great at explaining everything and answering any questions I had. I was "babysitting" my sister-in-law's house while she was in the hospital/rehab center and he wanted her house to be safe and sound for her return, too.
Service Master is awesome! Their immediate response to my flooded basement was very appreciated! They were very careful about moving furniture and did a wonderful job of cleaning up. They were also very professional and friendly.