Service Master responded to our internal flooding incident within 4 hours of being called, David mapped out the damage and his crew was there the next day pulling carpet out. TheY placed dehumidifiers in the house and ended up only needing to remove a quarter of the floor/walls than he initially thought. David was great at taking or returning calls and was very polite and professional, as were the other employees I met during the process. I would use Service Master again, without a second thought, and would recommend them to anyone else in need of such services. They are a preferred contractor with many insurance companies so they billed insurance directly and I had no out-of-pocket expenses. 👍🏻👍🏻
So far we’ve just had two of your people come to our home to assess the repairs needed. Both Jordan and a Terry were on time and very professional. Jordan even went above & beyond by taking the time to look at a second problem which needed repair and which prompted a service call from Terry.
Knowledgeable and helpful technicians. Considerate of home and family, particularly with the Pandemic. Explanation of what is happening and what to expect. Highly professional and always ready to answer questions. We certainly would recommend them to all our associates.
Your team was prompt, courteous and very professional. They answered all our questions and kept all their appointments' on time. Dean was the lead man and was very knowledgeable and kind and courteous. I would use your company again and will recommend you. You turned a scary situation and into a manageable problem so thank you.
Expedient response time. Our broken pike would’ve been even worse had they not come to mitigate water damage.
They’re experienced and fast workers.
The technician that responded was proficient.
His bedside manners were exemplary.
Nice people, came fast, efficient, listened to my concerns about areas of mold, checked and cleaned, communicated all the info so I was aware of the progress and what to expect, finished on time. I really appreciate the hard work they did at this difficult time