Ceaser and his guys were very professional, considerate, and executed exceptional work. They exuded a professionalism and courtesy that many other companies could learn from. Albeit the circumstances were not my favorite, the quality of your remediation team was appreciated.
Fabulous work by your team. Wonderful communication from Caesar. He was so kind,professional and on time. Jess was great too. I'm very impressed with your company & the excellent customer service provided especially Caesar.
The professionalism, knowledge, and consideration shown by the workers. Oscar Sanchez is superb - He let me know what was being done every step of the way. He adjusted the containment area with zippers on both sides, so that I could pass through to gain access to the garage and to the upstairs apartment. He moved my dryer back so that I could use it until the repairs are completed.
Extremely pleased with Oscar Sanchez' excellent service, professionalism, and expert knowledge of the entire mitigation process. I personally requested this particular franchise of ServiceMaster based on my previous experience with you, and was once again very impressed with your services. I will definitely recommend this ServiceMaster to friends and family in the future! Thank you, Oscar! I'm happy they assigned you to our project!
There are very rare and few occasions when a company sends an employee that exceeds the meaning of Customer Service, in meeting Mr. Oscar Sanchez and his crew, Mr. Sanchez was very responsive to our needs of keep the work and overall general house area clean. He also provided detailed explanation(s) of what he was going to do in every area that required work. Mr. Sanchez was very prompt everyday and if delayed would give us a courtesy call to let us know what time he anticipated on arriving. Mr. Sanchez and crew went beyond the realm of providing great customer service in every aspect of the work provided to remedy the problems in my house due to a leaking water pipe. In closing I must commend Mr. Sanchez and crew for going beyond and exceeding what I believe is Service Master's mission statement.