We were given an explanation of every detail along the way - what could happen if the floor didn't dry and how everything would be fixed. Chris is the best service person we have ever had. He took his time to answer our questions thoroughly and thoughtfully. Good company.
Everything was handled professionally. Kenny and his crew immediately assessed the situation and put us at ease. He obviously knew what he was doing and by doing it calmly and efficiently he put us at ease in what was a very upsetting situation for us. Throughout the process, our possessions werfe treated as carefully as if they were their own. I can't say enough about the help they gave us both physically and mentally.
The team was most reliable, on time, did jobs efficiently and responded with concern and reliability. Excellent.. from in house team to Danielle, who responded in timely and efficient manner to my questions and needs. Thank you!
The ServiceMaster staff moved in quickly and took action to stabilize and mitigate the water damage which occurred. Throughout the process, they demonstrated expertise, excellent communications, patience with our questions, consideration for undamaged property, management of our expectations and all around professionalism. Plus, we always knew in advance when the crew would be arriving and were informed if there would be any delay.