Everything was handled professionally. Kenny and his crew immediately assessed the situation and put us at ease. He obviously knew what he was doing and by doing it calmly and efficiently he put us at ease in what was a very upsetting situation for us. Throughout the process, our possessions werfe treated as carefully as if they were their own. I can't say enough about the help they gave us both physically and mentally.
The team was most reliable, on time, did jobs efficiently and responded with concern and reliability. Excellent.. from in house team to Danielle, who responded in timely and efficient manner to my questions and needs. Thank you!
The ServiceMaster staff moved in quickly and took action to stabilize and mitigate the water damage which occurred. Throughout the process, they demonstrated expertise, excellent communications, patience with our questions, consideration for undamaged property, management of our expectations and all around professionalism. Plus, we always knew in advance when the crew would be arriving and were informed if there would be any delay.
When they said they would be here at a certin time, they were always ON-TIME. These folks could not have been more curtious as well as professional.As I am partially disabled, they treated me with respect and did not mind me asking questions. I have already told several people, including my insurance claim person that I would highly recommend ServiceMaster any time for this type of work.
Bruce W. Bressler