The people were very prompt, courteous and the person sent out late at night and stayed until 1 a.m. was very hardworking and deserves a lot of credit for being so diligent at such a late hour. Perhaps two people to help with such a daunting task would be more productive than only one person.
Thank you for all your help.
They were not only professional but also personable and explained everything they were doing and answered all our questions. They did more than we expected when we were told they were coming in; a contractor was even suggested when we did not have one. We felt confident and assured all would be ok.