Everyone was very pleasant. They answered all of my questions without making me feel like I was bothering them. I would especially like to thank Dan & Matt. They were very understanding & sympathetic that first night & made the whole process a lot less stressful for me.
Fast to respond. Quickly assessed the situation and completed the cleaning with minimum of disruption to our routine. Would recommend and use your services again if needed. This was the second time in two years that we have had water damage. First time was our ice maker on the main floor. There was so much water. Damage to kitchen floor, dining room, living room and hallway. Water was running down basement steps like a waterfall ruining down stairs laundry and bathroom. This time was a broken hot water heater. Not as bad this time around but still a big mess.
Servicemen were nice and knowledgeable. They worked pretty quickly and listened to my concerns. Your company kept on top of what was going on and did not pressure me when I changed my mind. Colleen is a great employee===she was smart, funny, and kind.
The people were very prompt, courteous and the person sent out late at night and stayed until 1 a.m. was very hardworking and deserves a lot of credit for being so diligent at such a late hour. Perhaps two people to help with such a daunting task would be more productive than only one person.
Thank you for all your help.