Let me start with promptness. My adjuster from Farmer's called Ron and he was available to be at our house the same day. He was kind, courteous and patiently answered every question.
The following day I received a call from (sorry if I get her name wrong) Theresa. She went through the process so I would know what to expect and was extremely friendly. The following day Dennis and his son (sorry I didn't have my glasses on to read his name on his shirt and yes I should have asked) came to do the work. They were awesome! Sent me text messages each day to let me know what was being done. Within 3 days my house was dry, damaged wood gone - house clean and livable.
I would definitely recommend this company!!