The team was incredibly responsive no matter the time of day. Everyone was respectful our home and took great care to protect our walls, floors, etc. John Bond was an excellent communicator and he was worked tirelessly to get us in a position to live comfortably.
Bailey and Cole were professional and extremely courteous. Within a couple hours of getting the call they were in our home working when other companies were insisting we wait days for just a quote. They completed the work in 1 day and came back a couple days later to check on things. We couldn’t be happier with their efforts.
Friendly, informative and prompt. They explain every step of the process and call and text when they are on their way. Everyone from the office staff to the techs are awesome.
The technicians assigned to my house explained everything clearly. They were out 3 times to check on my home over the Labor Day holiday weekend. They checked for water damage behind the walls and removed the water damaged carpet pad.
I cannot speak highly enough of Servicemaster by Monroe Restoration. Their response to my call was extremely timely. I called on Monday. Early Tuesday morning (early per my request) Nate arrived to provide and estimate. The estimate was in my e-mail early afternoon, followed by a call. Becky and Yaya arrived on time Wednesday morning and spent the day. These dear women were kind, helpful and professional. They made me feel confident that I was in good hands and indeed I was. They worked hard and steadily. No lollygagging here. Everything went as I had been told it would. They did a WONDERFUL job. I will call them anytime I need the services they provide and I will recommend them to all my family and friends who might need them.
Becky G
Service Master was there when I needed help!
Thank you to the young men who came on the weekend and late evening to help me with a flooded basement. They knew exactly what to do. I was able to sleep without worry.
Thank you Service Master!