ServiceMaster by Monroe Restoration Facebook-24 Googleplus-24

   167 Reviews
288 N. Mayflower Rd.
South Bend, IN 46619
(574) 288-8081
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Recent Reviews:

April 26, 2017
Goshen, IN
You took care of all of it you were friendly and for the most part Quick about it
April 6, 2017
Kalvin Mc Clinton
Merrillville, IN
Larry and his team came into my home and removed everything that was damaged by the water. They were very professional and worked with a purposed.
April 5, 2017
Michigan City, IN
Professional, Friendly and works to get the job done.
March 28, 2017
Lyjia Strachan
La Porte, IN
Efficient and good with communications throughout the process!
February 19, 2017
Liddia Clift
Granger, IN
The carpets are clean and smell great! The crew was able to come out on short notice as well.
February 18, 2017
Amanda Uvalles
South Bend, IN
Great technicians!
January 18, 2017
Donna Cox
Saint John, IN
Everything about the process. Your initial rep was professional, helpful, concerned and efficient. The service people who came to the house were knowledgeable, friendly, courteous, efficient and diligent. In a stressful time they were reassuring and capable. At all contact levels I have been very happy with the people and service they provided.
January 13, 2017
Fredrick Niedner
Valparaiso, IN
The services we received after our recent water damage were thorough, effective, and carried out by personnel who kept us informed, came when they said they would, and treated us with all the care they would show their own families.
December 8, 2016
Mishawaka, IN
Everyone who interacted with me was extremely knowledgeable and friendly. The techs that came out walked me thru each step of the process. The accounting team gave me pricing information quickly and had amazing customer service; probably the best I've had the pleasure to work with. I will recommend this company to anyone!
November 3, 2016
Michigan City, IN
Larry and Andrew handled every aspect of the flooded basement problem: they vacuumed up all of the water, removed furniture to a dry area, took up damaged carpet and took away items with mold. They were extremely helpful and very professional! I was also grateful at how soon ServiceMaster responded to the emergency call I put in to them....the two agents handling my call were very reassuring and sent a crew with in an hour. Thank you.
October 31, 2016
South Bend, IN
Everyone I had contact with, from phone to in-person, was professional and responsive. From the first call, I received a call back in less than ten minutes, with a plan to get a team to my house for emergency tarping. Everyone who came to my house identified themselves, explained what they were going to do, did it, then explained what they did. They behaved kindly and professionally. I felt confident about their knowledge and ability to assess and solve the problems. Each time they needed to return, they called in advance to let me know what they needed to do, why, when, and who would be coming. All work was done as described. Clean-up and care not to make more mess was impressive. I can tell they all care about doing a good job and take pride in their work.
October 28, 2016
Chesterton, IN
Polite, efficient workers
September 11, 2016
Roy Chalko
South Bend, IN
State Farm recommended Service Master. I called and for the next week these folks were unbelievable. Just waiting for the carpet to be cleaned and Monroe Restoration to put our basement back together. Everything in boxes for determination of loss. We have absolutely no regrets making that 1st call.
August 28, 2016
South Bend, IN
Professional and efficient team.
August 17, 2016
Chesterson, IN
They were very dependable and thorough to make sure that the job was done in order and correctand made sure that you were pleased and explained what they were doing and why.
August 15, 2016
Hobart, IN
The professionalism demonstrated by the crew(s). Also, the explanation of the job/work the crew(s) needed to do. Moreover, the crew(s) took the time to explain their job/work and were very thorough to ensure the floor/ceiling was dry so the restoration process can be completed. Very pleased with the job/work the crew(s) we had.
July 30, 2016
Schererville, IN
Quick, clean, and no hassles
June 27, 2016
Randall Durham
Michigan City, IN
Called insurance and they said they rotate with ServiceMaster and Serve Pro. ServiceMaster was next in line. ServiceMaster contacted me within the hour and told me who would be coming. Terry and his crew arrived, scoped out the situation and began cleaning. Terry explained and handled everything with a caring professional attitude. He has a wealth of knowledge and answered all of our questions. Terry is #1 in our book!
June 20, 2016
Culver, IN
Gentlemen were very courteous and tried very hard to get the work completed.
June 16, 2016
Saint Joseph, MI
Very conscientious and willing to do whatever it takes to ensure satisfaction with the job.