Ryan Clary and his team was always professional and very supportive through my ordeals. His prompt response, guidance and empathy in helping me navigate the world of mitigation, insurance and restoration has been priceless and a comfort to me. I completely trust Ryan to give me the best work and pricing. I rest assure that work will be completely promptly and that his crew is trustworthy. I can not praise Ryan and his team enough. Service Masters is lucky to have Ryan and I think you would best try your best to retain him as he is your best asset in my eyes.
We were leaving for vacation the day after the water line broke. I called two Restoration companies. Yours said right then they would come out the same day. The other one said they would have to call me back.. Rene showed up and was very calm and knowledgeable. The weather was over 100 degrees and I was worried about the dogs biting Rene and also the dogs also being out in the heat. Rene asked if he could be introduced to the dogs so they could stay inside. Rene was always on time and did an excellent job of letting me know what was going on every step of the way
Dear service master restore : I want to thank you for how quickly and efficiently you took care of the work needed in my home. Majority of the bamboo floor was damage as a result of water leak we had. The insurance company recommended me to call you first and I am happy I did instead of calling someone else. Service masters Restoration was by far the most professional, courtesy and prompt company I have experienced so far. Rene was so nice and friendly always informing me of everything happening to the home, this really help us to know what was coming and prepare for the changes we needed to make. This showed me that Service Master Restoration was willing to go above and beyond to satisfy a customer. I would definitely recommend your company to anyone that needs your services. Thank you again for a job well done. Sincerely, Jesus Rodriguez
thank you Rene and everyone at service Master restore.
You were prompt on the mitigation services, very knowledgable about the process and the techs were very professional. And we're able to answer all of my questions. The work that was done was very professional and they took the time to set up containment and isolate the affected areas. Rene and Tony exhibited outstanding customer service and were very knowledgable, and took the time out of there busy schedules to walk me through the process that was taking place in my home. They turned a unfortunate turn of events and turned it into a learning experience for me. Thank you
They are very quick to the rescue...They are helping me on every step of the way. They are not only there to service you but to give you moral support also. The crews that have gone to my house were very compassionate. They know what you are going through, that you are under stress but they will make you feel better. I think that is one of the most important thing, to give moral support to us and not just be there because they are just doing their job.