ServiceMaster by Rice Googleplus-24

   288 Reviews
7605 University Avenue
Clive, IA 50325
(515) 274-9109
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Recent Reviews:

October 1, 2017
P.L.
Riverside, IA
I would highly recommend Service Master by Rice to anyone who has water damage in their home. Very responsive, professional staff, excellent service, and quality work
September 13, 2017
D.F.
Iowa City, IA
Professional and knowledgeable service representatives. Maintained good contact throughout the process explaining the steps. I could have saved some stress by contacting you first instead of trying to figure out what to do and contacting various people. I'll know better if there is another time but hoping this will be the extent. Thank you.
September 8, 2017
J.H.
Clive, IA
Johny on the spot
August 31, 2017
L.L.
Spencer, IA
You did a great job efficient fast anytime service it's great.
August 21, 2017
N.G.S.
Adel, IA
Quick to come out and professional.
August 19, 2017
C.I.B.
Cedar Rapids, IA
Service was great. Service men at my house were awesome.
August 13, 2017
T.I.
Albert Lea, MN
Prompt Service and Nice Respectful Crew! Glen communicated well about what the next steps were,
August 13, 2017
K.C.
Spirit Lake, IA
So helpful! So responsive!! So thorough!!!
August 7, 2017
S.M.M.
Van Meter, IA
When our basement drain backed up (not the sump) and we discovered water on the carpet in our family room and partially down the hall, we attempted to extract as well as we could to protect from further damage. When we called Service Master, the response time was amazing but we were not prepared for what came next. As you know, they eliminated the wet damaged carpet and pad moving everything in its path, brought in equipment and fans moving very quickly. What's next? One of the SM Team left us a beautiful brochure that has lists lots as to what they might be doing to mitigate our loss with nothing checked and there are pages of options. Little disappointing. I will be following up to see what comes next in the process as our claims adjustor advised that they would be back out to wipe everything down and to clean up. Or just to find out if we can start cleaning up. Side note - - As an insurance agent, I would like to know that my customers have had everything explained to them and that there's a contact person who they can reach out to with questions about their process.
August 2, 2017
T.D.
Pleasant Hill, IA
Timely. Efficient. Got the job done. Communicated the entire time so I always knew what was happening. Shared knowledge. Friendly personnel. I would definitely use ServiceMaster by Rice again.
July 31, 2017
D.T.
West Des Moines, IA
Excellent service. Knowledgeable staff. Very pleased.
June 28, 2017
Y.B.
West Des Moines, IA
Service technicians were knowledgeable, efficient and above all friendly and courteous. Everyone I had contact with made sure to explain everything to me in terms that I could understand. I did not have to wait days to hear from someone, they called me and set up appointment in a very timely manner. They took care of my restoration issue professionally and completely. I would definitely call them again and will definitely tell others about the excellent service I received. A big THANK YOU to all who serviced my account.
June 21, 2017
R.S.S.
Milford, IA
I like how a rep came out and explained how they work. They took total control and did the job in a professional manner.
May 28, 2017
J.C.
Clive, IA
All the people involved with the sewer clean-up were courteous and kept me informed of the clean-up progress.
May 26, 2017
D.K.S.
Albert Lea, MN
prompt courteous people
May 17, 2017
K.T.J.S.
Grimes, IA
Explains what happening and what is going to happen. Friendly..
May 16, 2017
K.B.
Marion, IA
Very professional and willing to tell you what they are doing and why.
May 11, 2017
R.M.
Emmetsburg, IA
Good service, but quite expensive.
May 11, 2017
J.G.
Cumming, IA
You service was prompt and very well explained.
May 10, 2017
K.R.
Algona, IA
They were very expedient and professional.