Once you start a project, they proceed very quickly. I get updates from the company on how my job is going . They communicate to me if they need any of my input to the continue the restoration.
I am extremely happy with the mitigation services that ServiceMaster employees performed during work required to immediately act to stop further damage due to the leakage of a water pipe by setting up drying machines that did the job. They also remove the damaged furniture and rugs, boxed-up items to be protected during restoration, and prepared /cleaned-up the areas affected by the water damage for pending repairs.
- Prompt response
- Excellent project communication
- Stayed within the timeframe that was communicated to me the customer.
- Great expertise , did an excellent job with reference to the restoration due to water damage to my basement.
- Overall greatly satisfied with the job.
They are prompt, friendly, professional, and work as a team to complete a really big job during a customers tragic happening at their home. My tragic event was water damage that took place for hours before I got home to finally stop the water from running.
The team members were thorough, knowledgeable and did a good job doing the restoration. They even agreed to haul my broken washing machine. I really appreciated them accommodating my request.
Lisa Anne Morgan Valerie Jean Summers Baltimore, MD
The moment that where out here was so personal so sweet they took care of my house as if it was there owe kept me updated on what was going on the lead lead of the job I would recommend him to anyone I believe he was so sweet and respectful I can’t say enough about him