I like the Service Masters Restore staff support of each other as they worked at our home. The communication between the main office, field supervisors, and work crews was consistent for scheduling the work at our home, the delivery of materials, and the actual on site crew work.
I also appreciate the attention to the work at our home as well as the crews paying attention to their own personnel safety while dealing with the removal of the hazardous materials and the cleaning of the exterior and interior of our property. -[FIRST NAME REMOVED]
Good service the workers always communicate
Step by step about the progress of the project
Pablo Ruiz very good on he's job always keep informed about the advance of the job
Omar nice person always asking if everything it's going well. I REALLY appreciate all the work that they did for me and my family
I will recommend this company and it's personal the Ayalas family
Our house made it through the Eaton fires and we called our insurance quickly and they send service masters to your house within the day. Mark was professional, thorough and got us through the clean up with equipment we couldn’t manage otherwise.
We had a quote from another company, and they were recommending much more work than was really needed, for a lot more money. ServiceMaster was more reasonably priced and the service provider, Juan, was kind, responsible, and thorough. He took the time to explain the process and our options before making recommendations. I would recommend him highly to anyone.
Every contractor has been friendly, professional and timely. I like the way they've communicated with us. Letting us know exactly what would be done and letting us know their eta each day. I especially appreciated Brandon and his team when they cleaned the inside of our house. Having them there lifted a big burden directly after the fires. They gave us hope and peace moving forward.
Meeting Tim helped to introduce Service Master. He assured us that they were there to make sure we were comfortable and satisfied with the service they would provide.
I appauld the customer service everyone has provided us far.
Thank you
I have really appreciated communication from everyone in your office, particularly Brenda who would call me as late as 7 in the evening. Resources are stretched very thin right now, but you were able to get people to me in a timely manner. Thank you.
Smooth and easy experience from start to finish. Mark and his crew were able to clean & move all my furniture and items from my property with no problem all staff have been very nice Highly recommend.
I had an excellent experience with Paulo. From the moment I Paulo came to see he was professional, responsive, and incredibly knowledgeable. He arrived explained the restoration process clearly. His attention to detail and commitment to quality made us go with Service Master.