Service was very good. Two employees deserve recognition, Juan and Humberto. Juan took personal charge with his partner, orchestrated the entire process, was available 24hrs a day, was completely competent. Made the horrific circumstances bearable.
Basilio and Jason were awesome. Their customer service and care went far beyond their job as a restoration company's responsibility.
These gentlemen should be commended for their excellence and workmanship.
The technician who initially assisted me made me feel very glad I had gone forward to make a claim to my insurance company and have the damage repair done professionally, after my insurance agent had told me I should simply fix it myself since the deductable would be about the same. The people who were referred to me were all about making what was an uncomfortable situation more tolerable and satisfying as it was being done safely, professionally and timely.