Very professional but also very friendly. The damage I had was extensive and I felt overwhelmed but by the time they were finished I felt better about the situation. Paul Bridgeforth and Jack Minor worked long, hard hours and answered all my "crazy questions" with a smile on their face. Amber has been fantastic as a contact and always returns calls promptly. I would highly recommend ServiceMaster.
My experience was tied to the exceptional employee, John Reasoner, that responded when I had a water leak. It was his professionalism and demeanor that gave me the assurance that I was in very good hands. He continued with follow-up and a thorough explanation of what the process would be and executed it to the letter. His team, especially Natasha, was excellent. She came at the beginning and also as a part of the post construction process and did an excellent job. I couldn't be more pleased primarily as a result of these two exemplary employees of this Servicemaster branch. A very special thank you to them for all their help and assistance. Andy Anderson
The employees that have helped in any way in the restoring of my house have been the most courteous, helpful, knowledgeable and just awesome people I have ever had to work with on anything . I was so overwhelmed at the thought of what to do after my house flooded and then 2 weeks later have a tree land on my house. They just took over and did anything that needed to be done in restoring my house . I cannot say enough good things about the employees of Service Master at the Rome, Ga location .
Quick response, very pleasant personnel who seemed very knowledgeable and everyone seemed to understand that though this is common to them, it was a big deal to me. They helped bring some order to the chaos.