The entire team was a pleasure to work with. Quick to respond, kept us updated about the progress along the way and followed up afterwards. The crew who came to do the work were wonderful to deal with - they were incredibly professional and meticulous. I would happily refer ServiceMaster in the future.
Very friendly, professional. Genuinely interested in our needs and concerns, then a review of those concerns ensuring that they were completed before they left. They were very careful to protect our belongings. At the end of the day we would definitely have them back, and recommend them at all times.
Jerry
Ezekiel did an awesome job , excellent service and follow up , you are lucky to have him. I am in the [FIRST NAME REMOVED] business and he is head and shoulders above anyone I have dealt with in a very long time.
We found the representatives very professional & responsive. We really appreciated the attention to detail & the quick response. Thank you very much!
[FIRST NAME REMOVED]
First of all Nicole Marcy (Compliance Manager), who was on call the night of my flood, was incredible. I was in a total panic and she walked me through what was to occur and provided updates until the crew arrived. She was pretty much the person who kept grounded through the event. Justin and his cleaning crew arrived at the promised time. Justin was professional and pleasant to deal with and his crew ensured my condo was deemed safe until the next phase of the restoration could be completed. I felt relieved knowing I had a competent company taking care of the emergency phase of my restoration. So much so, I have decided to continue with Service Master for the repair phase of the restoration. The Project Manager assigned to my project (Ezequiel) has continued providing the high level of customer service standard Service Master has been known for.