Response From ServiceMaster Cleaning and Restoration
November 20, 2020
Hi Nicole, thank you so much for the kind feedback!
November 7, 2020
S.B. Renton, WA
I appreciated very much that they were on time. They were professional. Made sure I understood what they were doing to dry out my areas after a water leak. I liked that they were respectful and considerate.
Your employees were exceptional. They explained every step to me, always arrived within the time window, never left a mess, and monitored the fans daily to ensure that the drying process was successful.
Your service people were on site the same day I requested service. They arrived with drying equipment and were prepared to assess the problem and set in motion a drying process the dame day I called for assistance.
servicemasters got on the problem right away-when the insurance agent said he did not have a contractor to help with the repairs ASHLEY at ServiceMasters had one and she even helped with getting the ok from the insurance co
I walked in to water pouring out of our kitchen ceiling. Upstairs bathroom sink valve failed and water flowed for three hours through our home. The crew from Service Masters came out and spent a week drying and cleaning up from top to bottom. Very professional and hard working. They kept us informed of everything they did and needed attention. What would we have done without Service Masters. I can't say enough. Thank you very much.