ALL employees were professional and cheerful in trying circumstances. Communication was excellent. Patience was extraordinary (had to explain some things/processes several times). Garret Perrin in particular was very impressive and supportive above and beyond the call of duty.
THEY WERE VERY FRIENDLY, INFORMATIVE , AND BUSINESS ORIENTATED. WE HAD
DIFFERENT SERVICE MEN SHOW UP AND EACH ONE OF THEM WAS VERY
KNOWLEDGE ABOUT WHAT WAS GOING ON WITH OUR PROJECT . WE WOULD BE VERY
HAPPY TO RECOMMEND THEM TO OTHERS. WE REALLY APPRECIATED THEIR ATTITUDES
AND BUSINESS SENSE. WE WOULD LIKE TO THANK THEM A LOT FOR ALL OF THEIR HELP
AND QUICK ACTION THAT THEY SHOWED!
Junior and the whole team kept us well informed of next steps and responded in a timely fashion. This was especially helpful given the damage mitigation was taking place over the Easter weekend. We appreciated the time they took to explain the process.
The communication and customer service were excellent. Always willing to answer questions and make the schedule work for me.
The response both of the initial incident and given the greenlight to complete the demo went well. The pack up team did a good job and got it done quickly. Return of the items went well albeit there was conflict with the scheduling of the construction team finishing up. Which led to me personally unpacking the boxes. Furniture and other items were placed as directed in the home. I would recommend Servicemaster as a vendor to choose.
Our family's dishwasher had a sudden burst of water that resulted in a flood in our home. The service we received was excellent. Quick, efficient, kind, helpful, and professional. We are so grateful that our insurance company ServiceMaster by Roth.
I really appreciated how thorough the Servicemaster tech was. His name was Nico and he explained everything to me before he started working. He didn’t incredible job!
Staff were respectful and communicated well on scheduling the work. Prompt response when the emergent incident occurred. Appeared to be knowledgeable of the situation and remedies needed.