Not only did everyone involved do a great job but each and every person went above and beyond to accommodate and help in a very difficult situation. Thiey are a great team of people who seem to be able to empathize with the customer. I truly love these guys!
They get my highest recommendation!
Your tech team member(James is a very nice young man to have working for your company).He was just a joy to have working in my home, I only wish I could have him do all repairs I need completed. Such a pleasant young man. Please let him know how much I enjoyed his help with my problem. Thank You very very much!!! For the help from Service Master company.(Ryan) Sincerely, Helen Cowan (from Farmers Insurance
I was very impressed by the team from ServiceMaster Cleaning and Restoration. They helped me deal with an unexpected flooding disaster at my rental property. ServiceMaster was on site 3 hours after the claim had been filed with my insurance company. While assessing the water damage, they were extremely professional and sensitive to the needs of my renter, who is handicapped. In order to determine the extent of the water damage, all of the furniture in the living room had to be moved to an area that was less than 100 square feet. My renter was not on site (she was at dialysis). The ServiceMaster team was organized in this mess and confusion. ServiceMaster ensured that there was a clear pathway for my renter's walker. They answered all questions that I had and explained their process every step of way. I explained to them that my renter was also hard of hearing and that when she returned from dialysis they shouldn't be surprised if she broke down crying. She returned to what I called an "organized mess" and knowing full well that she would be displaced for at least a month. ServiceMaster was outstanding! They made her feel comfortable, answered all of her questions and yes she even got her to laugh. They kept me informed of everything that was required for clean up. Such professional's! Thank you! Sharon ELy
After my house flooded due to a freak accident, my contractor recommended Service Master. I can not say enough good things about this company! They were extremely professional, friendly, informative, understanding and thoughtful. They came in, sealed off the area, and immediately went to work removing damaged flooring, cabinets, dry wall.