The staff is very professional and know their work! They were careful with my belongings which I really appreciated. I would absolutely use them again if needed.
Very quick response to our emergency. Good communicators-- Ryan and Dylan. We were able to be in touch with them whenever we needed questions answered, etc. They did fast and efficient work, and were very pleasant to work with.
Hi,
Working with Service Master was great!!!!!
Taylor came right in and surveyed the damage. He and his crew were there the next day and they did an excellent job assessing the damage, clearing out the damaged material, as well as leaving my house as clean as possible.
Kelly, Austin, Jamal, Joey and the rest of the crew were at my home for 4 days. They worked when it was 107 degrees out with no complaints. Each day they cleaned up the house and the yard. They were always polite, conscientious and so hard working.
I would have them back again in a heartbeat!
The referral to service master was made by my insurance company. They called the same day and showed up promptly as scheduled. George the senior technician and Adam were very respectful of my home and my emotions (as this all happened on my birthday) as they removed the damaged flooring and sheetrock from my home and began the drying process. They were in contact with the plumber and coordinated repairs and continued daily checking on progress and relocating blowers to assure all areas were addressed. I would highly recommend this company.
Chris and jesse were AWESOME!! They were very professional, clean, on time and got the job done! I couldn’t ask for a better crew or company to get the job done! Thanks service master!
The crew was quick to get here, very efficient once here. Explained the cleanup pressure very well. Daily follwups were on time and quick.
Very good experience...
Not only did everyone involved do a great job but each and every person went above and beyond to accommodate and help in a very difficult situation. Thiey are a great team of people who seem to be able to empathize with the customer. I truly love these guys!
They get my highest recommendation!
Your tech team member(James is a very nice young man to have working for your company).He was just a joy to have working in my home, I only wish I could have him do all repairs I need completed. Such a pleasant young man. Please let him know how much I enjoyed his help with my problem. Thank You very very much!!! For the help from Service Master company.(Ryan) Sincerely, Helen Cowan (from Farmers Insurance
I was very impressed by the team from ServiceMaster Cleaning and Restoration. They helped me deal with an unexpected flooding disaster at my rental property. ServiceMaster was on site 3 hours after the claim had been filed with my insurance company. While assessing the water damage, they were extremely professional and sensitive to the needs of my renter, who is handicapped. In order to determine the extent of the water damage, all of the furniture in the living room had to be moved to an area that was less than 100 square feet. My renter was not on site (she was at dialysis). The ServiceMaster team was organized in this mess and confusion. ServiceMaster ensured that there was a clear pathway for my renter's walker. They answered all questions that I had and explained their process every step of way. I explained to them that my renter was also hard of hearing and that when she returned from dialysis they shouldn't be surprised if she broke down crying. She returned to what I called an "organized mess" and knowing full well that she would be displaced for at least a month. ServiceMaster was outstanding! They made her feel comfortable, answered all of her questions and yes she even got her to laugh. They kept me informed of everything that was required for clean up. Such professional's! Thank you! Sharon ELy
After my house flooded due to a freak accident, my contractor recommended Service Master. I can not say enough good things about this company! They were extremely professional, friendly, informative, understanding and thoughtful. They came in, sealed off the area, and immediately went to work removing damaged flooring, cabinets, dry wall.