The service men were very helpful so professional. They knew exactly what to do and yet showed kindness in handling our things. And so neat. Picked up even when not asked. They explained what they were doing and kept in contact. They were GREAT.
The technicians were very professional and personable in their duties. They answered any questions we had and were very polite. Everything was done in an excellent manner and they left the area as clean as was possible based on the damage that had occurred. They were here 3 times and each time was the same very professional work.
We would gladly give a favorable reference and would recommend your services to anyone who requires this type of work.
As first time homeowners, we used ServiceMaster after experiencing some water damage in our home kitchen. We were extremely impressed how your company quickly worked with my insurance to immediately begin the mitigation process. Additionally, I appreciated the great customer service we received from everyone who was in contact with us. From the first gentlemen who called us shortly after we made our claim, he thoroughly explained the process to me. To the guys he sent out, Sean, Allen and Steve, and the two nice ladies who did the additional clean up. A big thank you to Allen for taking extra time to explain to us the process, and working with our adjustor to convey what needed to be done, so that we were covered. We cannot speak on his judgement on which nfl team he roots for, but otherwise were extremely grateful for his help during this process. We were always scheduled an appointment and received a follow up phone call, to let us know someone was heading to the house. Everyone who came to my home was professional, courteous and explained to me what they would be working on. The work was very thorough and well done. I would recommend Service Master to anyone in a similar situation.
They were very professional really professional put my mind at ease fast workers clean-cut very polite overall I give them a 20 there are much higher than a 10 if I ever have work need it again I will definitely call Servicemaster and I would like to request Dominic and Brian I will recommend service Masters to all my friends they were Absolutely the best
They guys doing the work were AWESOME. Allen Henson and Gary Simpson were the first to be on site. They were quick, courteous, and very professional. They kept me informed every step of the way. The next day, Allen returned with Steven and again, both were great. I really appreciated they way they went about their work and completed the job quickly and with minimal interruption. A big thank you to Allen, Gary, and Steven for their professionalism and a job well done.
We were in a panic the night our upstairs washroom overflowed. I really appreciated the call I received from your team calming me down and making sure things were under control. The team did an amazing job ripping out the flooring and assessing the damage. I really appreciated Allen's candor and thoroughness regarding the damaged areas and the liability it preceeds. Allen, John, and Gary did an amazing job making sure the damage was controlled and the issue was resolved in less time. I really appreciate the team that was out here. Please tell them "Thank you".
ServiceMaster was referred to us by our insurance company due to water damage in our kitchen. The restoration was not comfortable and took about a week, however the crew
was professional, courteous and made us feel that our interest was their highest priority.
Robert and Mellody Thompson