Did excellent job of tear out and disposal of damages. Fast response to notification from insurance company. Explained what was being done, step by step. Quality material used in restoration.
Everyone I met was great--polite, professional, and easy to work with. They were always a pleasure to talk to and I was impressed with the quality of work. I was always informed of exactly what was going on and when things would be finished. Excellent company, I'd definitely recommend Dana and his crew.
Your staff was very responsive, quick, and knowledgeable. They were very kind as well. I like how they were there when they said they would be, and when I had any questions, they were quick to reply or return my call.
Prompt - came quickly on the afternoon of Thanksgiving Saturday - stayed until evening.
Thorough - cleanup was great, and they checked back a couple of times to finalize their work.
Cordial - understanding, explained things clearly.
They came quickly and continued to stay on top of the problem until fixed. I particularly appreciate the fact that service master was flexible in meeting my schedule.