Audra A Van Vliet C/O Donna Van Vliet
I was very impressed with how quickly they responded and completed their part of the cleanup on my house after flooding from a huge leak on my ice machine hose.They have a contractor that followed up to start repair on the house and finish putting my house back together. They were so professional and took on helping which relieved the stress that I would have had otherwse.
Your staff rescued us at 12:30 pm to clean up after a flood in our basement. They were life-savers! They were efficient and thorough. Your equipment quickly dried out our wet rugs and floors. So far, because of the quick action on our part and yours, we haven't noticed any last effects of the water damage.
Came out, assessed the problem, and were flexible while insurance and plumber contacted. Then, when you came out to prepare for the job, noticed the issue had been fixed so didn't charge for anything but the service call. Most places would still find something to do/charge for. I was really impressed by this.
Every one I have worked with at ServiceMaster has been very kind, sensitive and professional. David regularly keeps me informed about the progress on my home. He answers all my questions and offers helpful suggestions. The entire group at ServiceMaster has been a pleasure to work with.