Service Master Cleaning and Restoration did excellent work. They kept me informed as to what they were doing and what I could expect next in the process. Every person I dealt with was knowledgeable and very courteous.
I highly recommend their service.
I had a insurance claim as a result from a fire to a manufacturered home.
Servicemaster was contracted by the insurance company to video the home and don't a estimate on damages. I used my lunch hour to meet with Servicemaster they arrived exactly on time and were very thorough, friendly and professional. Iam also a property manager and look forward to using them for the properties I manage.
I was a residential real estate agent for 30 years in Santa Barbara, CA. I recommended Service Master to my clients, 2 of which had serious flooding conditions while on vacations. My clients had excellent results. I personally had a small flooding condition in Meridian, Idaho and used ServiceMaster with good results. Again I found ServiceMaster to be very professional and service oriented. Water damage can provide serious potential property damage and health problems. I commend ServiceMaster. Don Haws
Service is fine but do not appreciate the "Mushroom" approach in that we are not getting documentation of things that are happening, even though we have to authorize everything with a signature. Was told that information will be provided UPON COMPLETION OF THE PROJECT!
I must say everyone that I dealt with was amazing. Preston, Travis and Victoria where friendly, helpful and knew a lot about their jobs. I am thankful that Framers sent this team to help us in our emergency.
I'm writing to sing the praises of Service Master of Boise, who quite literally saved our Christmas from becoming a disaster zone. Just days before the holidays, our new multi-story home suffered a plumbing nightmare – a toilet overflow that sent water cascading through ceilings and floors, leaving us with a soaked mess of hardwood, drywall, and ruined carpets.
Panicked and overwhelmed, we called our insurance company who recommended Service Master. Within the hour, three of their mitigation experts – Victoria, Preston, and Colin – arrived like a cavalry of hope. Their professionalism and empathy were immediately evident. They assessed the situation calmly and efficiently, then sprang into action.
Like a well-coordinated team, they tore out sodden carpets, strategically placed drying fans and mats throughout the house to combat the moisture, and kept us informed every step of the way. Their daily visits and clear communication were a lifeline during this stressful time.
What truly impressed us was their genuine care and understanding. They weren't just technicians dealing with a job, they were human beings empathizing with our predicament. Just days before Christmas, a home flooded with water is the stuff of nightmares, but Service Master's team offered a ray of hope and a steady hand to guide us through the chaos.
Their expertise, efficiency, and compassion were truly remarkable. We can't thank Victoria, Preston, and Colin enough for their amazing work. Service Master of Boise isn't just a mitigation company; they're a team of heroes who turned our disaster into a manageable inconvenience.
If you ever face a similar situation, don't hesitate – call Service Master of Boise. They'll be there, ready to roll up their sleeves and tackle the flood, leaving you with more than just a dry house – they'll leave you with a renewed sense of hope and appreciation for true service heroes.
Sincerely,
-The Daly's