They were on the job the same day my insurance company called. I was told exactly what was going to happen. They called me daily and followed up with a service call.
ServiceMaster responded to our emergency, even though it was a holiday and they knew our power was totally down because of the nature of our fire. They came out to evaluate our needs and put everything in place to provide remediation immediately when power was restored. The level of responsiveness was gratifying to me and my family.