I especially appreciated Tracy Wright for her reliability, knowledge, patience and care. Going through a fire was a troubling time and it was such a relief to meet Tracy who calmly talked with me, answered all my questions, assured me that it was going to work out. I am grateful for she and her consistent crew!
Very professional, knowledgeable, and compassionate folks - every single one of them. They communicated well, were on time, did their jobs wonderfully, and were priced well. Few companies still operate the way we experienced help from ServiceMaster. I would use them again, no question.
The proprietor of the franchise is an extraordinary professional committed to his customer's service experience. I have recommended SM to atleast 20 people since my services were performed. Thanks Service Master!!!
They were quick to respond to our needs. There is no way my daughter-in-law and I could have cleaned up the nicotine residue in the manufacutered home we recently purchased. When Service Master got finished, it looked and smelled 100% better. When they forgot to clean 2 sets of blinds, Chris was back the very next day to take care of it. Great work!
Thank you for your kind words. So glad we could help you with the new property!
December 20, 2016
I definitely feel like I received honest feedback. We had a toilet overflow over the holidays and leaked through our kitchen sealing. With the holidays here, it was not something I even wanted to entertain having them deal with. However, when I discussed my issue with Luke Barbosa he insisted I at least have them check out the situation. They came to my house and told me their services were not needed. I appreciated their honesty so much and will definitely recommend to people in the future.
They were very professional, explained what steps they would be taking to clean up my flooded house. They were very kind and sensitive to the problems I was facing. Due to the experience I had with ServiceMaster, I would highly recommend their service to anyone.
Quick response by rep to phone calls. Could ask him questions anytime and he was very thorough in explaining the procedure. Plus he was very sympathetic to our situation. Only issue was that we felt he did not get enough help and therefore delayed the completion of the cleaning
The Service Master team is family friendly and professional. They tailor treatments to your home and listen to your concerns to treat appropriately. Thomas completed our service this week and was very thorough and spend time to ensure our problem areas were taken care of to our satisfaction.
Thomas, the technician, was very friendly, helpful, and knowledgable about the services he was providing in our carpet cleaning. The carpets were left spot and stain free and the overall pet odor was completely lifted. Even our high traffic area stains and normal ware and tear on the carpet was left looking 100% better!
I recently had my carpet cleaned to get out pet stains & odors and was very pleased to not only have the stains/odor removed (which I doubted was even possible), but my carpet also looked and felt new! The techs were very professional and thorough, going above and beyond to exceed my expectations!
I would highly recommend ServiceMaster to anyone needing carpet cleaning and/or disaster control services. ServiceMaster was easy to contact and schedule, and came as soon as possible to address my needs. The technicians for ServiceMaster arrived on time, they were polite and knowledgeable, and did a great job at my home. I would highly recommend ServiceMaster to my family and friends, and will definitely use their services again.