Thank you so much for your kind review! We are so grateful to be able to serve you.
July 7, 2017
The men who did the work were very informative and reliable, Vinny set it up and Darrius came at the end to explain procedure and answer questions. Excellent service. They both went above and beyond the normal assistance requirements. Very satisfied with both service and integrity of employees.
You are so kind to take time to review our services! Thank you so much! It is a pleasure to work for you. Way to go Vinny and Darrius.
June 21, 2017
I liked the quickness with which you got out there to start the drying process. The workers were extremely friendly and helpful. The only thing i would change is in the communication with the customers. I was told a couple of times that you'll be out at 9 in the morning and I stayed around waiting and around 10:30 i finally got a call that they were on the way. One day you said you would be there on a Saturday at 9:00 and never even showed up. I guess there was some mis-communication but never a phone call. The communication was the only glitch and the rest of the service was phenomenal. I appreciate it.
Service Master was very quick to help us in drying our walls and floors after a water pipe burst in our house. The workers were very efficient in setting up their drying equipment and explaining to us what they were doing and how long it would take.
ServiceMaster did a fantastic job with our water damage. They were quick to assess the problem and took great care to make sure our house was free of moisture and mold. The technicians were very polite and courteous and made the process easy, answering all our questions and concerns.
I especially appreciated Tracy Wright for her reliability, knowledge, patience and care. Going through a fire was a troubling time and it was such a relief to meet Tracy who calmly talked with me, answered all my questions, assured me that it was going to work out. I am grateful for she and her consistent crew!
Very professional, knowledgeable, and compassionate folks - every single one of them. They communicated well, were on time, did their jobs wonderfully, and were priced well. Few companies still operate the way we experienced help from ServiceMaster. I would use them again, no question.
The proprietor of the franchise is an extraordinary professional committed to his customer's service experience. I have recommended SM to atleast 20 people since my services were performed. Thanks Service Master!!!
They were quick to respond to our needs. There is no way my daughter-in-law and I could have cleaned up the nicotine residue in the manufacutered home we recently purchased. When Service Master got finished, it looked and smelled 100% better. When they forgot to clean 2 sets of blinds, Chris was back the very next day to take care of it. Great work!
Thank you for your kind words. So glad we could help you with the new property!
December 20, 2016
I definitely feel like I received honest feedback. We had a toilet overflow over the holidays and leaked through our kitchen sealing. With the holidays here, it was not something I even wanted to entertain having them deal with. However, when I discussed my issue with Luke Barbosa he insisted I at least have them check out the situation. They came to my house and told me their services were not needed. I appreciated their honesty so much and will definitely recommend to people in the future.