They replied to my needs very quickly, in fact, they were here the very next day. Everyone, from Bonnie, Trevor, Tim and all whose names I forgot , could not have been any nicer. They worked quickly and were great with the clean up. I found every one friendly, courteous and genuine in their concern that I would be happy with their work. I would recommend them in a second.
They came in evaluated the job, went to their van, and brought up blowers and dehumidifiers for every room. It was loud, but five days later, I was free of moisture. I love the job!
The young man told me he was 23 years old he is very polite he is very knowledgeable about the job and the company he works for he is the reason I give you guys a 10 and would highly recommend service master to others
Thorough, timely services provided. Members, Colin & Trevor, very professional, knowledgeable, and respectful. Great experience with them, arriving first for numerous home needs. They instilled sense of security to begin my tragic, but hopeful, home renewal. Thank you.
They were very professional and friendly and went above and beyond to accommodate my schedule. I've worked with other restoration companies that I would not recommend: However, I highly recommend Service Master.
1. quick response
2. very professional response
3. timely followup
4. great explanation of what they are doing, will do,
5. great communication with the adjuster
6. really nice work crew
We really think you guys are awesome! :)
Promptly coming to our house to address the water damage. Friendly staff that is very comforting when you are upset about the flooding. Fast and efficient set up. Fast submission to the insurance. Fast removal of equipment. Basement was dry with no damage due to speedy work. Bonnie was also a joy to work with.
Where do I begin? This situation with my home was very overwhelming. Bonnie, Shelby and I believe her name is Darlene, we’re very patient and understanding with me. They took me by the hand and walked me through the process step by step and with the utmost respect. Trevor, Aaron and Tim, the crew that was dispatched to my location, were just as courteous and knowledgeable as well as respectful. I commend the entire crew and staff at Servicemaster. My family and I truly truly thank you from the bottom of our hearts. It is a rarity to find companies today that still care about their customers and treat them like family.
Bonnie was the first contact. She was helpful and professional getting my water problem started.
Colin & James came out. They were exactly what I needed. I was quite stressed. Both were
professional and reassuring about what had happened and what they would do to fix the problem.
Additionally, they were very respectful of my home and carefully brought in their equipment without damage to my home.
They also came in NOT smelling of cigarettes like most. I was happy not to have that lingering smell in my home.
I had 2 companies previously when I had broken pipes at my former home. They were
as bad as the problem. Awful experience.
I would highly recommend Service Master and your team. I couldn’t have been happier.
[NAME REMOVED]
Collin has the perfect temperament for being the first person at my house when we needed water mitigation. He is calming, kind, and had this whole "don't worry, we got this" attitude. Then he did. He and the people with him got all the water out and did all the stuff I didn't even know needed to be done. I am very grateful for the care and expertise, just everything!