The were very friendly and they went right to work. All the floors were all ripped up so fast.
The mess from the floors was cleaned up too. They took all the trash with them. THANKS
Showed up immediately after we contacted our insurance company about our sewer issue even though it was the later part of the evening. They showed up with equipment that was needed to start the repair. All future visits were scheduled, and the techs arrived on time.
All the employees we dealt with were professional and did the work necessary in a timely manner. Christenia was great.
Many thanks,
John & [NAME REMOVED] Williams
The men came in and got right to work setting up the dehumidifying machines. They moved the washer and dryer which had to be taken out of the area. They took out flooring and insulation that was moldy, and needed to be removed.
They kept me apprised of the next steps, and everything was thoroughly explained. They also contacted the insurance company to get approvals for what they recommended.
All appointments were made the day before which gave me a chance to coordinate with my schedule. A lock box was installed, so they could complete work without me always having to be there.
I am very pleased with this company.
Responded quickly. Explained what they were doing. Stayed with the job for a number of days until the area was dry. Personnel were very nice and easy to speak & work with.
The group out of the Gainesville, VA location were great to work with. I recommend Service Master for your emergency needs. The team was polite, and considerate when working in our home, during a very stressful time.