The workers were knowledgeable and considerate of the situation. They were very thorough and communicated with us throughout the process. Along with being punctual and efficient, they explained what actions needed to take place as we progressed along with the restoration.
They took the time to determine if we had any questions or concerns and actually listened and responded. They had a way of offering comfort to an unpleasant situation.
Prompt and competent response to a flooding problem in one of my rental properties. Late night call to Servicemaster call center resulted in quick return call from local representative, and we scheduled clean up to begin early the next day. I was able to handle all business arrangements by telephone from out of state and a long way from home.
Kelly as we discussed on the telephone earlier today! I would indeed be most happy to refer to your company should the occasion arise to anyone of need of your service's. I found your representatives to be very respectful, very helpful & certainly good ambassadors for your company! Congratulations on having staff of this caliber!