Disaster at home, but the professionals from ServiceMaster were both sympathetic and reassuring. They were quick and efficient during our first phase of this obstacle.
I very much appreciated the service technician, Oscar, keeping me informed every step of the way. He also followed through with everything he told me he was going to do. That made the process a lot easier to deal with.
Technicians were professional, knowledgeable, and courteous. They also went above and beyond the call of duty to make sure I was satisfied. They instilled confidence in me and that is key.
All the personnel we dealt with treated us very well. They clarified the procedures and did their best to have the services completed in a timely manner. In particular, Ms. Jennifer Johnston was wonderful with her assistance.
Herb & [FIRST NAME REMOVED] Jacobowitz
Everyone I've dealt with has been very professional and responsive. They've answered my questions and helped me get through all this mess that a little bit of water created.
You get things done fast and have have customer always In mind
You access the problem quickly to minimize damage
Explained all the issues at hand and did excellent follow up on the on going Service-master procedures that were taking place
Yes indeed well pleased
Thank you
Regards
Frank