They were very professional and friendly and they took very good care of our home. They made sure that the times they scheduled with us were convenient fore us and they wanted to make sure the job was done correctly they didn't just rush through it.
The crew from the Nampa unit were amazing. I was having some major anxiety attacks that were scary and the crew came in and within an hour Chris and his crew were cleaning up the mess, bringing in the fans and equipment and taking the weight off of me. I really appreciated it. It took 12 days to dry out my mess inside and out. They were here everyday and letting me know before they left how things were going. When everything was done I felt as if I had made 4 new friends.
I really liked how when our room was flooded service master was quick in responding to help.christoper helpelped so much with the insurance company and getting all the work that had to be done, done. I would recommend to anyone who needs help.
Christopher's team (from ServiceMaster on Franklin Rd in Boise Idaho)were exceptionally careful when moving our personal belongings from the old apartment to their location for cleaning due to excessive mold issues. Because we had to move to a new apartment, they took the new address and moved our belongings to the new apartment without issues as well as made us aware if something that was brought in was not properly cleaned, he would have it returned to their office for proper cleaning process and returned when completed. They always kept us up to date on the status of our personal property clean up and provided us feedback to our questions in a professional manner without hem-hawing around. My husband and I truly appreciated their professionalism and their kindness to us during our difficult time.
The friendly and knowledgable restorers coupled with the quick initial response gave us a sense of relief during a very difficult time. Christopher and his staff gave us peace of mind by treating our home as they would their own. I would most definitely recommend SeviceMaster to all of our friends and family.