Prompt response and open to my suggestions and concerns. I appreciate it. I used Service Masters when my fathers house in Louisville Ky flooded - was happy with them then. Which is why I used them when we had problems.
The service was very professional. I called on a Tuesday and the staff was at my house that afternoon (after hours) and begun service the following day. I was very appreciative of the way they took care of my things during their treatments. They also put me at ease for being so efficient!