You were responsive, listened to our concerns and followed through on everything that you said.
That was obviously a stressful situation for us, but you took control of the situation and made us feel comfortable that things were going to be done right.
I have no problem recommending you to anyone who may find themselves in a similar situation.
The Service Master crew quickly jumped to action when a tree fell on my house, destroying the dormer and gashing the roof in two places. They secured the house and removed the tree. When I hired them to do the restoration work, they coordinated all the necessary contractors and regularly checked in to see how things were going. They were also easy to reach when I had questions. Their subcontractors did a fantastic job and my house now looks better than it did before the damage!
I have, in fact, already recommended them. I had diner with some colleagues just last night and one of them said, "You know, it's unheard of that you would be raving about a contractor." But I was indeed raving about the wonderful work done by Matt and his crew.
It was a great help that they were there every step of the way at a terrible time in our life. It was very helpful for the pack up of everything after our fire. The understanding of each person and the help they gave us are beyond words. I just thank them for their kindness and help.
Very professional. Work is done and area kept neat. No complaining about condition of home, just work to help an elderly, disabled man. Calls and contact to keep us up-to-date on what is going on. We appreciate all these things and more! EXCELLENT CUSTOMER SERVICE!
Our water damaged occurred on Easter weekend. We made the call to ServiceMaster and Matt was there within the hour. Throughout the whole ordeal Ryan kept in contact with us and was so professional and courteous. They did an outstanding job on returning our basement back to what it was before the water damage. I would recommend them to anyone for this type of service.