Everyone at service master worked so hard to figure out what was wrong with my house. They were always easy to get ahold of and were able to answer any of my questions. I really appreciate how they tried every option they had. my house was perfect when they were finished!
You get to know a company through how its employees treat you. For that reason, I have a very high opinion of ServiceMasters because you hire very supportive and competent people. The one person we got to know well was Daniel and he was outstanding. Knowledgeable, kind, and thorough. We felt well taken care of and fairly treated throughout this ordeal. As you know "ordeal" is exactly how these events can be described and having professionals who offer both good service and supportive assistance is essential.
Daniel wins the prize in all areas!
They appeared and took care of our "flood" problems in a very timely manner. The workers were also very respectful of our property and were aware of the distractions caused by the flooding/water problems.
Service Master attended to our flood damage within one hour of our flood. Johnathan (Restoration Mitigation Manager) was very informative and helped us through the process. He was very professional and personable. They followed up the very next day and came out promptly. I would highly recommend Service Master to anyone who need restoration services.
Thank you to the 2 techs servicemaster sent to save my family from the catastrophe of sewer clog, then flooding.....they were extremely knowledgeable, friendly,on time and concientous. I would recommend service master to anyone in need of restoration due to home emergencies. They are trustworthy and a very welcome sight amid a very difficult time in my family 's life. They did an amazing job!!!!!
ServiceMaster came to our rescue immediately after we called. The were quick to begin the clean up of our flood. They were respectful of our home and our time and never left any mess that was theirs behind. The technicians thoroughly explained what they were doing and what would happen next. We really, really appreciated their care and concern and their professionalism.
Servicemaster exceeded my expectations! I had an issue with them initially due to a single employee. They have since fired that employee go and made it right. What’s more, my neighbors house flooded recently and servicemaster showed up in force. In fact, the owner and head manager were there with the crew! This was an incredible show of leadership!
This company goes above and beyond to get it right! They sought feedback from me and went above and beyond to make it right. It’s obvious that this company values their customers.
Unbelievable customer service in an industry that doesn't always get glowing reviews! I will definitely recommend them to anyone I know who needs water restoration or questions answered regarding water/mold damage. Way to stand out Jonathan and Spokane ServiceMaster!
Jonathan was the best! He helped me understand every bit of the process, as I have never been through a flooded basement and subsequent insurance claim...all brand new to me. They were quick, polite, efficient...everything and more than I could ask for. I appreciate the work that Service Masters has done for me in getting all the damage out of my house! THANK YOU!