Our property had extensive water damage, and ServiceMaster’s response was immediate, professional, knowledgeable and effective. The manager and technicians were helpful and responsive to our situation and we felt confident in their advice and recommendations.
Never been thru a flood in the house due to a pipe malfunction....and was totally clueless how much damage WATER could do......that said, Service Master personnel explained every thing to me in words that I could understand. They explained every step and what to expect and most importantly they save all household items.....they have the very best packers I have ever seen.....teased them that I was glad I was not in the house during the pack out stage or I would have been packed away. Service Master personnel was more than friendly, helpful and informative.....they made a bad situation tolerable
Joseph was great at keeping me informed of what was going on. This was an overwhelming event for me. The worker bees were all nice with a friendly attitude and showed they cared about my belongings.
Customer service was prompt and professional. The techs that visited were very nice and obviously cared about the work they were doing to save my flooring. Very knowledgeable and courteous.
The technicians were very thorough and trustworthy. They came right in and took care of business. The service was complete and they were very conscientious and responsible for their work and in safeguarding our belongings.