The professionalism and the attention to details really stand out when the mitigation team came to our home to remediate the water damage caused by our fridge.
I have to say this is the most professional, efficient and effective company I have dealt with in recent memory, from top to bottom. This includes the office personnel responsible for scheduling, the supervisor responsible for assessing the damage and determining the scope of work, and the crew members responsible for performing the work. All were polite, professional, courteous and friendly. They were careful with my furniture and property and thoroughly cleaned up after they completed their work. This work was done out of the Alexandria, VA location and I would give them my highest recommendation.
My hot water tank burst and my insurance company sent Service Master out perform the cleanup process. The team showed up the same day and removed the padding and provided a generous amount of blowers to dry everything out. The team was professional, courteous and respectful. They came in got the job done so that was a sigh of relief knowing that in the event of a crisis they showed up immediately.