Service Master responded to my initial damage issue and professionally carried out the restoration without issue. The repair and restoration teams were professional, respectful and focused on my concerns. I would easily recommend Service Master to anyone in need of their services.
Courteous, efficient, had sufficient crew to,do the job. Kudos to Phillip, who was in charge of the demolition and renovation. He checked back periodically to ensure work was done well and in timely fashion. Paula, who did the sheetrockimg and painting was very pleasant and answered questions to help me understand the process. Service Master was very responsive to phone calls and delays which were not their fault (city code dept has its own rules).
At 5AM who do you call??
The Insurance Co made the call and quickly the boys were here.
Very professional, got our home dried out, equipment in place and the gauges told them where the dampness was, awesome.
We were kind of in shock and they handle us well, assuring us that it will all work out.
And Chuck did there sheet rock work, we love Chuck.
He took good care of us too.
They kept me informed of progress, and even of delays when they were going to be late because of another emergency that popped up. They were professional in all interactions with me and between themselves. Tevita was excellent at keeping me updated.
The team was very knowledgeable, kind and understanding in regards to my situation. They were so quick and efficient, and worked with me on timing of visits. The team worked very well together, helped each other and all knew their jobs well. It was apparent they like what they do and the company they work for.
Quick response. Tavita was absolutely wonderful - kind, caring, professional and knew what he was doing. I also overheard him working with co-workers and he was helpful but insistent on being perfect for the customer. The gentlemen who worked with Tavita were also kind and helpful - but Tavita was the leader and the BEST.
Eric worked with my husband on the carpentary resortation portion and my husband thought he did a very good job.
The work was promptly bid and executed. Jeffrey and others were polite, professional, efficient, and very good about cleaning up after themselves and being careful not to make their work more disrupting than it needed to be.