My family was treated with the utmost respect and the team had a caring spirit exactly John and T, I can’t pronounce his name. T went out of his way and came to my house where our subdivision had a major power outage although not complaining about I need to hurry up it’s thanksgiving. T went to his service truck and got his headlight to get some light in my house. I was a nervous wreck; but T’s caring heart helped me calm down. T was out in pouring rain with hurricane winds trying his very best to stop the rain that was pouring into my house as if my house was an open area. T tried to type the area off where the rain was pouring through however the rain was too much for the waterproof tape to stick and the winds didn’t help. T said I really tried but he did all he could do. Most importantly, T stated everything will work out just fine. His words help me through a scary moment. Also John had the same caring. I was very impressed with how professional your team is. Also they didn’t leave a message and they greeted my family with smiles and have a good. I would highly recommend your company to anyone needing this type of service. My nieces house had a floor and I recommended your company based on my personal experience. Thanks for the outstanding service!! You have my permission to share your company but not my name.
The crew from Service Master came out promptly and did an evaluation of the clean up needed when we had a pipe spring a leak in a downstairs bathroom. They were very thorough in their inspection, even checking out the upstairs bathroom and bedroom to make sure there was no hidden water damage in those rooms. Very friendly guys. When they came out a couple days later to do the clean up and removal of water soaked carpet and sheetrock, they were very efficient and left the bedroom completely prepped for the repair work. They set up fans and de-humidifiers on a Friday, came to check on them on a Saturday, then removed them on a Sunday when the room was dry so we didn't have to listen to the fans for any longer than necessary. I can't say enough how pleased we were with the work they did, both in the clean up and prep, and how easy it was to work with them.
We were very pleased with the courtesy and promptness from your team. The guys were here faster than we expected, thy assessed the damages, pulled out the equipment needed and were very professional. They left us a phone number to contact them, they worked with our schedule during the dry out process and made sure we understood everything that was going to happen.
These men were wonderful and I do not believe they could have done anything better.
The Cooney Family
Service Master responded to my initial damage issue and professionally carried out the restoration without issue. The repair and restoration teams were professional, respectful and focused on my concerns. I would easily recommend Service Master to anyone in need of their services.
Courteous, efficient, had sufficient crew to,do the job. Kudos to Phillip, who was in charge of the demolition and renovation. He checked back periodically to ensure work was done well and in timely fashion. Paula, who did the sheetrockimg and painting was very pleasant and answered questions to help me understand the process. Service Master was very responsive to phone calls and delays which were not their fault (city code dept has its own rules).
At 5AM who do you call??
The Insurance Co made the call and quickly the boys were here.
Very professional, got our home dried out, equipment in place and the gauges told them where the dampness was, awesome.
We were kind of in shock and they handle us well, assuring us that it will all work out.
And Chuck did there sheet rock work, we love Chuck.
He took good care of us too.
They kept me informed of progress, and even of delays when they were going to be late because of another emergency that popped up. They were professional in all interactions with me and between themselves. Tevita was excellent at keeping me updated.
The team was very knowledgeable, kind and understanding in regards to my situation. They were so quick and efficient, and worked with me on timing of visits. The team worked very well together, helped each other and all knew their jobs well. It was apparent they like what they do and the company they work for.