We were very pleased with the courtesy and promptness from your team. The guys were here faster than we expected, thy assessed the damages, pulled out the equipment needed and were very professional. They left us a phone number to contact them, they worked with our schedule during the dry out process and made sure we understood everything that was going to happen.
These men were wonderful and I do not believe they could have done anything better.
The Cooney Family
Service Master responded to my initial damage issue and professionally carried out the restoration without issue. The repair and restoration teams were professional, respectful and focused on my concerns. I would easily recommend Service Master to anyone in need of their services.
Courteous, efficient, had sufficient crew to,do the job. Kudos to Phillip, who was in charge of the demolition and renovation. He checked back periodically to ensure work was done well and in timely fashion. Paula, who did the sheetrockimg and painting was very pleasant and answered questions to help me understand the process. Service Master was very responsive to phone calls and delays which were not their fault (city code dept has its own rules).
At 5AM who do you call??
The Insurance Co made the call and quickly the boys were here.
Very professional, got our home dried out, equipment in place and the gauges told them where the dampness was, awesome.
We were kind of in shock and they handle us well, assuring us that it will all work out.
And Chuck did there sheet rock work, we love Chuck.
He took good care of us too.
They kept me informed of progress, and even of delays when they were going to be late because of another emergency that popped up. They were professional in all interactions with me and between themselves. Tevita was excellent at keeping me updated.
The team was very knowledgeable, kind and understanding in regards to my situation. They were so quick and efficient, and worked with me on timing of visits. The team worked very well together, helped each other and all knew their jobs well. It was apparent they like what they do and the company they work for.