Prompt and very professional service. The scheduled work was adapted to accommodate our vacation. Pleasantly surprised by the perfect match to our wall paint. One issue was immediately addressed to our satisfaction.
Work done professionally. Completed according to previously discussed costs. Did encounter some delays in communicating with vendors or office which was frustrating but overall Terri and Steve ,Jordan at Irvines Carpet and cabinet co. staff were great
Right from my first contact with Servicemaster, I've been completely satisfied with the treatment I have received. I never use this kind of service before so I needed a lot of guidance and explanation at first. I handed my keys to Rory one evening and the next morning he was in the House with his crew cleaning up Post trauma. The whole team walked me through the process step-by-step and answered any questions I had. Once my file was handed over to the project manager Jennifer Goering, things even got better. She was awesome. She helped us plan and execute the cleanup, Helped us choose new like flooring paint lights etc. She worked closely with the insurance adjuster and together we all made it through this very difficult process with smiles on their faces.
Quick. Efficient. And the gentlemen that you sent into my home (Rory MacDonald and Lipton) were incredibly respectful and made a very stressful and overwhelming situation a lot easier to deal with.
You have the right equipment to do the work or will get it.
You did get things done but the only reason I didn't give youa 10 is that your follow up and communication could be improved to keep me informed on what is happening, when things will be done, etc..