They were helpful with questions I had, even fixing an error in work that I drew their attention to. Also, answered texts and calls with concerns after normal working hours. Very good customer service.
I cannot say enough about how grateful I am for the fast response when my home flooded. I was out of town, heading home, when my wife informed me of the broken water line and subsequent damage to my home. I called the insurance company and they gave me several choices of vendors for water mitigation. I called Servicemaster and within an hour, there was someone at my door to assess the damage. Within two hours after that I had people working on my house to take care of the water damaged ceilings, floors and walls. They cleaned up after the removal and worked into the night to remove all of the water damaged materials.
I found Rob & EJ as well as Wesley & Josh to be professional and stupendously helpful throughout my entire initial restoration process. I was especially happy with accommodation to my work schedule and their availability to do the periodic daily checks & service my household as required. Very worthwhile experience w/this company!