We really appreciated your willingness to respond to our situation immediately. John and AJ worked hard to accomplish removing our carpet. They were sensitive to our situation and stress - great customer service skills. We had been working with shop vacs and had one still sitting partially full in the basement.When I started to remove it, AJ stepped in and carried up the stairs for me.
Doug was amazing. He came into our home and was able to assess the water damage accurately and professionally. He made an immediate plan and began the drying process by bringing equipment for two separate areas in our home. He spent the weekend coming back to check the progress and advising us about what to do and expect. We are so grateful for his expertise and his personal touch.