The representatives from Service Master were extremely attentive and responsive when my mainline to the sewer backed up in my basement. I appreciated their attempts to time their service call just after our plumber unclogged the line. Everything was taken care of within a few hours.
Everyone has been very friendly and gone out of their way to keep in touch and help in every way. Marcus was the lead person that arrived with his crew on the scene the first day. He was very thorough and explained how they were going to take care of the immediate needs. Ryan has been great at following up on everything and keeping on top of the project.
I have used Service Master of Boulder County twice in the past 3 years. Once for a devastating fire, and again for a basement flood. I was amazed by your prompt response. I loved the professional approach from all your employees. I loved the way you adapted your approach in such a compassionate and understanding way when I was under maximum stress. In my mind you are the best, and your treated us the way a good friend would treat someone who is experiencing a traumatic life event. Thank You very much,
All the employees I met were professional, polite and knowledgeable. They came in immediately after I filed my claim and went directly to work. As a single woman, I felt extremely comfortable with all of them and just let them do their thing because they knew exactly what they were doing. The young man who tore out my kitchen tile (I wish I could remember his name!) was fast and hard-working and cleaned every thing up perfectly. The P.M. John Fincham was so nice, listened and was concerned about my needs. He even got down on the floor and worked too!